Skip to main content

How Dynavics Helps Retail and Hospitality with Modular and Unified Commerce

Today’s retail and hospitality environments demand more than isolated systems and piecemeal technology stacks. Customers expect seamless journeys across all touchpoints, from in-store, to online, to mobile.

Mark Channen
Read time 2 min
16 January 2026

Businesses must balance this with scalable, cost-effective operations behind the scenes, so what is the answer? Modular unified commerce, and at Dynavics, we’re helping modern brands build future-proof technology foundations through our partnership with LS Retail.

Challenge: Fragmented Technology is a Growth Blocker

Retailers and hospitality groups have long lived with fragmented software landscapes: separate tools for POS, loyalty, inventory, promotions, accounting, and more. In many organisations, these bolt-on systems were never built to talk to each other, leading to data silos, rising integration costs, high maintenance overhead, and manual workarounds.

At Dynavics, we see first-hand how these issues slow expansion, inflate technical debt, and distract teams from innovation. Brands can’t scale when information is scattered and every change requires custom middleware or bespoke coding.

Modular Unified Commerce: The New Operating Model for Growth

Modular unified commerce rejects that legacy complexity. It brings all critical functions such as POS, inventory, customer data, loyalty, fulfilment, analytics, and more, all into a singular platform with a single source of truth for data. This removes operational friction while enabling consistency across every touchpoint.

But “unified” alone isn’t enough. Businesses need modularity, thus the ability to activate only what they need now, and scale into new capabilities as they grow. That is the core value proposition behind LS Retail’s LS Central platform.

How Dynavics and LS Retail Deliver Scalable Unified Commerce

Dynavics is a Diamond Certified Partner, working hand-in-hand with LS Retail to bring modular unified commerce to life, for retailers and hospitality brands of all sizes. Here’s how we help:

  1. Simplified Tech Stack — Less Cost, More Focus

Traditional systems often require multiple vendors, custom integrations, and specialised support. By contrast, the Dynavics + LS Retail solution consolidates key commerce capabilities into a single platform that’s modular, configurable, and extension-ready.

This means:

  • Lower integration and maintenance costs
  • Fewer vendors to manage
  • Faster onboarding of new capabilities
  • Reduced reliance on internal custom development

  1. Real-Time Unified Data Across Channels

One of the biggest advantages of unified commerce is real-time visibility into inventory, sales, customer profiles, and order status across channels, from physical stores to ecommerce and mobile; It’s an integrated data foundation that supports informed decisions and personalised experiences.

With LS Central as the underlying platform, our clients see:

  • Accurate inventory in real time
  • Unified customer profiles that fuel personalised engagement
  • Centralised reporting and analytics

  1. Scalability Without Disruption

Whether you have 10 stores or 1,000, modular unified commerce scales with you. That means new locations, new banners, or new concepts that can be launched without re-architecting your whole system (a game-changer for growing brands).

Through our work with LS Retail, Dynavics supports organisations in:

  • Adding modules as business needs evolve
  • Extending functionality with third-party solutions where needed
  • Managing global deployments with local configuration

  1. Future-Ready Innovation

Unified commerce is about being able to respond rapidly to market shifts, and not just today, but years from now. With LS Central’s modular architecture and the broader Microsoft ecosystem (including Azure, Dynamics 365, and AI capabilities), our clients can adopt:

  • Advanced analytics
  • AI-driven personalisation
  • Automated fulfilment and workforce optimisation
  • Mobile-first customer experiences

These aren’t “nice-to-haves” they’re real differentiators that turn technology into a strategic asset.

Outcomes That Matter

The difference between legacy systems and a purpose-built modular unified commerce platform is measurable:

  • Lower total cost of ownership: fewer systems, fewer integrations, less maintenance
  • Higher operational efficiency: unified data and processes reduce errors and manual work
  • Enhanced customer experience: seamless, consistent engagement across channels
  • Faster, more flexible scaling: add new locations or services without retooling the entire stack

Your Launchpad for Unified Commerce Success

Putting modular unified commerce at the core of your technology strategy isn’t just a trend, it’s a necessity for brands that want to thrive in an increasingly competitive landscape. Dynavics, together with LS Retail, gives organisations like yours the platform and the expertise to make it happen.

If your goal is to replace silos with agility, reduce operational complexity, and unlock the next phase of growth, then that’s exactly where a modern, modular unified commerce strategy delivers.

Ready to explore further? 

Get in-touch today for friendly advise from our expert team. Say hello here.

Dynavics Newsletter

We would love to keep you informed of up-to-the-minute company, product and industry related information – as well as occasional promotions, offers and exclusive events.

Sign up to our monthly newsletter to stay in the loop!

Read more about Partners