Unleashing Possibilities for SMBs with Microsoft Power Platform

Small and medium-sized businesses (SMBs) are under more pressure than ever to stay competitive, agile, and digitally capable. From automating manual processes and simplifying reporting, to connecting teams and gaining real-time insights, the demand for low-code, scalable solutions is surging.

Microsoft Power Platform is a suite of tools built for digital innovation, and when implemented with the right expertise, it becomes a true game-changer for SMBs.

As a Microsoft Dynamics 365 partner with deep experience supporting SMBs across multiple sectors, we help businesses unlock the full value of the Power Platform, delivering customised, impactful solutions that make everyday work smoother, smarter, and faster.

What is Microsoft Power Platform?

The Microsoft Power Platform is a suite of powerful applications designed to empower users of all technical skill levels to create business solutions, automate workflows, analyse data, and build chatbots. It includes:

• Power BI: Turn data into interactive, real-time dashboards and reports
• Power Apps: Build low-code apps for web or mobile with ease
• Power Automate: Streamline tasks and processes using automated workflows
• Power Virtual Agents: Create AI-powered chatbots to engage customers or staff

Built on Microsoft Dataverse the Power Platform connects data and actions across departments in a way that’s scalable, secure, and user-friendly.

Why It Matters for SMBs

SMBs account for 99.9% of all UK businesses. Yet, many still struggle with legacy systems, manual processes, disconnected apps, and a lack of in-house development resource.

Power Platform changes that. With the ability to build apps, automate processes, and analyse performance with minimal coding knowledge, so as to:

• Improve efficiency
• Reduce overheads
• Adapt faster to market shifts
• Gain competitive insight

A recent Forrester report found that organisations using Power Platform see an ROI of over 502% over three years.

Powering SMB Innovation

At Dynavics, we understand that SMBs want results, not tech for tech’s sake. Our consultants work closely with customers to:

• Identify high-impact use cases
• Design and build apps, reports, and flows tailored to business needs
• Connect Power Platform to Business Central, Microsoft 365, and other tools
• Train internal teams to scale and sustain innovation

Whether it’s automating invoice approvals, building a custom stock-checking app, or setting up real-time sales dashboards, Dynavics brings the technical know-how and business context to make it happen.

Power Platform in Action

1. Power Apps for Field Staff

A UK-based wholesaler needed a way for their remote sales team to update customer orders without relying on phone calls or spreadsheets.

Solution: Dynavics created a mobile Power App that integrates with Business Central. Reps can now enter orders directly from client visits, with data synced instantly.

Result: Order errors dropped by 45%, and admin time reduced by 30%.

2. Power Automate for Finance Approvals

A growing retailer wanted to streamline expense approvals without changing their accounting software.

Solution: Dynavics built an automated workflow in Power Automate that routes requests to managers, tracks approval stages, and logs everything in SharePoint.

Result: Approval cycle times cut from 3 days to under 12 hours.

3. Power BI for Management Dashboards

An events and hospitality group lacked visibility across sites and departments.

Solution: Dynavics delivered Power BI dashboards connected to Business Central, showing real-time revenue, bookings, and operational KPIs.

Result: Managers now make quicker, data-backed decisions and can spot issues instantly.

Integration with Business Central

The real power of the Power Platform is its seamless integration with Microsoft Dynamics 365 Business Central. Dynavics leverages this to:

• Pull live financial and operational data into Power BI
• Trigger Power Automate flows based on Business Central events
• Build custom forms and front-end apps that write to Business Central

This turns Business Central into a hub of action, not just data, and nd empowers users across the business to create solutions on their own terms.

One of the most exciting aspects of Power Platform is how it enables citizen development. That is, non-developers solving problems without relying on expensive custom builds.

Dynavics helps SMB clients:

• Identify champions across departments
• Train them on the fundamentals of Power Apps and Power Automate
• Establish governance to ensure quality and security

This approach reduces IT backlog, speeds up innovation, and builds a more agile workforce.

Industry Impact 

From garden centres and manufacturers to cultural venues and eCommerce startups, SMBs across all industries are benefitting from the Power Platform.

Cultural Sector

Museums and heritage centres use Power Automate and Power Apps to:

• Manage volunteer scheduling
• Track donations and memberships
• Automate gift aid claims

Manufacturing

Firms use Power BI for production performance dashboards and inventory forecasting.

Retail & Hospitality

Power Apps are used for menu updates, shift management, and customer surveys. Power Automate routes feedback and compiles daily summaries for managers.

Getting Started: Dynavics Makes It Simple

Starting with the Power Platform doesn’t have to mean hiring developers or investing in long projects. Dynavics offers:

• Discovery workshops to identify opportunities
• Fast-start packages for app or report development
• Training and support for ongoing use
• Governance frameworks to maintain security and quality

Our goal is to put innovation directly into your hands, and help your team run better.

Microsoft Power Platform is more than a set of tools, it’s a way for businesses to move faster, work smarter, and do more with what they already have.

With Dynavics as your partner, you’ll get more than technology. You’ll get a team that understands your industry, your goals, and how to bring it all together with clarity and care.

Want to learn more? Click here to send us a message and we will reach-out to you, or give us a call: 01276 740 740