Empowering Luxury Goods Manufacturing and Distribution

With luxury goods, precision, provenance, and personalisation aren’t just selling points, they’re expectations. From high-end fashion and fine jewellery to artisan fragrances and bespoke homeware, luxury brands must strike a delicate balance between operational efficiency and uncompromised quality. That’s where Microsoft Dynamics 365 Business Central, paired with our expertise, transforms how luxury manufacturers and distributors manage their end to end operations.

It’s a Complicated Market

Luxury brands operate in a landscape shaped by:

• Global supply chain volatility
• High consumer expectations
• Growing demand for personalisation
• Sustainability and ethical sourcing pressures
• Multichannel retail (brick-and-mortar, e-commerce, pop-ups, and private sales events)

Add to this the need for real-time data visibility, strict inventory control, and flawless customer experience, and it becomes clear that outdated or disconnected systems are simply no good.

Microsoft Business Central

Microsoft Dynamics 365 Business Central offers a robust, scalable cloud ERP platform, ideal for businesses in the luxury sector. Its core strengths include:

1. Supply Chain & Inventory Management

Track materials, components, and finished goods across multiple locations with real-time visibility, which is vital for luxury brands managing global sourcing, local craftsmanship, and premium packaging.

Benefits: Reduce waste, manage precious materials more effectively, and ensure traceability from origin to customer.

2. Financial Control & Compliance

Maintain global financial oversight, meet complex tax and compliance requirements, and generate detailed reports for stakeholders and regulators.

Benefit: Clear, accurate insight across regions, brands, and departments.

3. CRM and Customer Insight

Capture data at every touchpoint (both online and in-store), ensuring rich customer profiling, segmentation, and tailored service.

Benefit: Enhance customer loyalty, personalise experiences, and strengthen brand perception.

4. Operations & Workflow Automation

Automate key functions like order processing, approvals, purchasing, and production scheduling.

Benefit: Increased efficiency and more time to focus on craftsmanship and creativity.

How we Help

Dynavics is a Microsoft Dynamics 365 specialist, with deep experience supporting luxury manufacturers and retailers. our hands-on approach, coupled with industry knowledge, makes us the trusted go-to partner for tailoring Business Central in the luxury goods space.

• Luxury sector insight: Experience with brands such as Diptyque, Space NK, and other high-end retailers
• Agile delivery: Flexible project timelines and agile implementation to match the fast-moving world of luxury retail
• End-to-end service: From scoping to implementation, customisation, and long-term support

Dynavics goes beyond Business Central. by integrating leading-edge partner solutions, to build an ERP ecosystem that covers every luxury manufacturer and distributors needs. Here are some examples that showcase how we take Business Central and tailor it further for clients in this space:

LS Retail – Unified Retail Platform

Integrated POS, eCommerce, loyalty, and back-office in one solution.

Use case: Pop-up boutiques and flagship stores managing high-volume seasonal events with precision

Jet Reports – Advanced Reporting

Turn data into actionable insight with fast, flexible Excel-based reports.

Use case: Sales performance breakdowns by region, collection, or influencer channel.

Continia – Document Management

Automate invoice approvals, expense management, and document handling.

Use case: Multi-location teams managing procurement, payments, and supplier documents.

Yavrio – Banking Integration

Streamline cash flow and bank reconciliations across multiple territories and currencies.

Use case: Multi-currency luxury exporters managing international client payments.

Tasklet WMS – Warehouse Mobility

Empower warehouse staff with mobile devices to improve speed and accuracy.

Use case: Picking and packing high-value, fragile items in premium packaging environments.

A Real-World Example: From Artisan to Automated

A luxury fragrance brand working with Dynavics transitioned from fragmented systems to a fully integrated Microsoft Business Central solution. This shift enabled:

• Centralised product data for over 300 SKUs across 20 countries
• Integrated POS in flagship boutiques
• Real-time reporting for stock and sales
• Automated procurement for limited-edition product lines

The result? More efficient operations, better inventory control, and a more compelling customer experience in-store and online.

We know that today’s luxury market is more than just products; it’s about brand experience, transparency, and trust. Microsoft Business Central, and our deep understanding of this sector, will empower your businesses to gain:

• Visibility across departments and regions
• Accuracy in financials and compliance
• Efficiency in operations and logistics
• Agility to adapt and grow sustainably

Ready to learn more? Get in-touch today for friendly advise from our expert team. Say hello here