Microsoft Dynamics 365 Business Central
A single solution for managing finances, operations, sales and customer service
Connect your financials, sales, service and operations
Microsoft Dynamics 365 offers you the opportunity to easily upgrade from your entry-level accounting software or legacy ERP system.
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Manage your financials
Dynamics 365 allows you to connect all your data across accounting, sales, purchasing, inventory, and customer interactions to get an end-to-end view of your business.
Chart financial performance in real time with built-in Power BI dashboards
Streamline your accounts receivables and payables, and automatically reconcile accounts to close and report on financials quickly and accurately, while maintaining compliance allowing for accelerated financial close and reporting
Improve forecast accuracy by refine financial forecasts by modelling and analysing data across multiple dimensions
Customise reports using seamless Microsoft Excel integration
Automate and secure your supply chain
By using built-in intelligence to predict when and what to replenish, you can purchase only what you need with dynamically updated inventory levels allowing you to optimise inventory levels.
Dynamics 365 Business Central also allows you to maintain the right amount of inventory. By automatically calculating stock levels, lead times and reorder points, and suggest substitutes when requested items are out of stock, you can avoid lost sales and reduce shortages.
Finally you can maximise your profitability by getting recommendations on when to pay vendors, to use vendor discounts or avoid overdue penalties, prevent unnecessary or fraudulent purchases through approval workflows.
Sell smarter and improve customer service
With Dynamics 365 Business Central, you can deliver value at every touch point, boost sales productivity and deliver exceptional service. You can:
Prioritise sales leads based on revenue potential
Keep track of all customer interactions , and get guidance on best up-sell, cross-sell, and renewal opportunities throughout your sales cycle
Accelerate the quote to cash process and act quickly on sales-related inquiries, manage service requests, and process payments—all from within Outlook
Gain a comprehensive overview of your service tasks, workloads, and employee skills to effectively assign resources and accelerate case resolution
Keep projects on time and under budget
With Dynamics 365 you can create, manage and track customer projects using timesheets, along with advanced job costing and reporting capabilities. Develop, modify and control budgets; ensuring project profitability while you stay within budget.
Plan with precision by managing resource levels, and planning capacity and sales
Track invoicing for customers against planned costs on orders and quotes
Analyse project performance by making effective decisions with real-time insight on project status, profitability, and resource-usage metrics
Dynamics 365 manages forecasting to fulfillment by using sales forecasts and expected stock-outs to automatically generate production plans and create purchase orders.
It also allows you to run your warehouse efficiently. You can get a holistic view of inventory for efficient order fulfilment and track every item transaction and movement by setting up bins based on warehouse layout and storage unit dimensions.
In addition, with the ability to calculate and optimise manufacturing capacity and resources to improve production schedules and meet customer demands, you can reach optimal output levels.
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