Retail Technology Show 2025: Top Trends and Takeaways

Dynavics were proud to exhibit at this year’s Retail Technology Show at Olympia London – and what an event it was! With innovation buzzing from every corner of the hall, the show brought together the brightest minds in retail, showcasing how technology is shaping the future of the industry.

From AI to automation, here are the top trends and highlights that caught our eye – and what they mean for retailers looking to level up with ERP.

Unified Commerce is the New Standard

Retailers are moving beyond omnichannel – they’re embracing unified commerce, where online and offline experiences are truly connected to maximise customer experience at all touchpoints.

How Dynavics fits in: With solutions like LS Retail, Sana Commerce, and Shopify all seamlessly integrated with Microsoft Dynamics 365 Business Central, we help retailers create frictionless experiences for customers – no matter how and where they shop.

Data-Driven Decision Making

Retailers are prioritising real-time insights to understand customer behaviour, manage inventory more efficiently, and boost profitability. Customer retention and lifetime value are critical, and data-driven insights are the key.

Our tools of choice: With Jet Reports, Continia, and built-in Business Central analytics, Dynavics enables businesses to turn data into action – quickly and easily, without specialist knowledge.

AI & Automation on the Rise

From smart merchandising to predictive analytics, AI is reshaping retail operations, especially in stock management and customer services.

What we’re doing: Whether it’s automating invoice processing with Continia or using advanced POS solutions from Aures and PartnerTech UK, Dynavics helps retailers cut the manual work, enabling smarter end-to-end operations.

Personalisation at Scale

Retailers are putting people first, using technology to deliver tailored experiences and loyalty programmes that increasingly engage customers, again to maximise loyalty and basket value.

Our approach: Integrated CRM and loyalty tools within LS Retail help you understand your custome’s journey, maximising every interaction point.

Retail Resilience & Flexibility

Post-pandemic and amid economic uncertainty, retailers want solutions that are scalable, flexible, and future-proof.

That’s where we shine: Microsoft Dynamics 365 Business Central gives growing retailers the agility to adapt quickly, backed by Dynavics’ expert customisation, training, and support.

A Big Thank You!

To everyone who visited our stand – thank you! It was great to connect with so many forward-thinking retail professionals, partners, and innovators.

If you didn’t get a chance to speak with us at the show, we’d love to chat! From garden centres to lifestyle brands, cafés to ecommerce startups, Dynavics has the tools and know-how to help you thrive.

Let’s talk retail: Contact Us