Insights

More functionality available at the web POS

We are continuously working to strengthen the web POS, so that it can offer the same rich array of functionality as the stationary POS.

Support for card payments with the new EFT connection in the LS Hardware Station

The web POS uses the LS Hardware Station to connect to external devices such as printers and scanners. We have enhanced the Hardware Station, so that it now supports EFT (Electronic Funds Transfer) connections. This means that LS Retail partners can now use the EFT API to implement their own connections from the LS Hardware Station to any PSP (Payment Service Provider – the entity that provides the payment gateway, and with whom the merchant negotiates) of their choice.

When using the Web POS, users in supported regions can now also take advantage of an out-of-the-box connection between the LS Hardware Station and LS Pay, our integrated payment processing solution. LS Pay enables retailers and hospitality companies in supported geographical areas to use already set-up PSP connections, cutting implementation times and costs.

Manage Customer Orders

The recently released Customer Order functionality is now available at the Web POS. This means that retailers can now manage all Customer Order processes on the Point of Sale device, mobile or stationary, that best suits their needs.

Run your Food Service Processes on Mobile Devices with the Web POS

Food service businesses can now use the web POS to perform all key hospitality processes on mobile devices. This includes:

The web POS runs in a browser, and is therefore compatible with any type of device and multiple operating systems (Windows, Android, and iOS).

Please note that the system is designed for screens larger than 7 inches. Using a screen smaller than 7″ may result in scalability issues when performing specific processes such as splitting bills, table allocations and table transfers. We are currently working on a new user experience that will give you full mobility on smaller devices – stay tuned for more information later in the year.

Our roadmap for the next few months also features a further expansion of the food service and hospitality functionality available at the web POS. The next functionality to be added will include:

New Features Available at the Kitchen Display System (KDS)

We are continuously improving the Kitchen Display System, so it can fully support your practices. Following on the new configuration options introduced in LS Nav 11.01, here are some new features that will help to streamline the workflow your restaurants:

Group items by seat number on chits

A new configuration on the display station card enables you to group items by seat number on the chits in the KDS. This is a useful feature when orders are taken at the POS in relation to a specific seat/guest at a table.

Better kitchen-to-staff communication with “started” item

Kitchen staff can now mark items as “started” in the KDS. These will show with a specific “started” style on the display stations, so front-of-house staff can be up-to-date with kitchen preparation times. Please note that this is a communication tool for staff – “starting” an item does not affect production times.

For the moment, this status does not display in the Kitchen Order Ticket (KOT) status in the LS Nav Hospitality POS.

A New Version of the Mobile POS & Mobile Inventory

We have released a new version (v. 3.0) of our mobile POS and mobile inventory for the iOS and Android platforms.

The mobile POS now offers: